Terms & Conditions

Terms and Conditions

These Terms and Conditions govern the use of our website www.jullyvoss.com and the purchase of products from Jully Voss, a trading name of R&DN Empreendimentos Limited (Company Number: 16677592), registered in England and Wales. By accessing our website and placing an order, you agree to comply with these Terms.

1. Company Information
Registered Name: R&DN Empreendimentos Limited
Trading Name: Jully Voss
Company Number: 16677592
Legal Form: Private company limited by shares (Ltd.)
Registered Office:
Unit 155047, Courier Point
13 Freeland Park, Wareham Road
Poole, Dorset, BH16 6FH, United Kingdom
Contact: support@jullyvoss.com | +44 7480 736725

2. Scope of Application
These Terms apply to all contracts concluded between Jully Voss and customers through the website. By using this website or placing an order, you accept these Terms.

3. Products
Product descriptions, images, and specifications are provided with the greatest accuracy possible.
Colours may vary slightly due to screen differences.
Product availability is subject to change without notice.
We reserve the right to limit the quantity of any product.

4. Pricing and Payment
All prices are displayed in GBP (£) and include applicable UK VAT.
Payment methods accepted include major credit cards, debit cards, and payment providers displayed at checkout.
Payment is processed securely at the time of purchase.
We reserve the right to cancel orders if payment is declined or flagged as potentially fraudulent.

5. Shipping and Delivery
Orders are processed within 1–2 working days.
Standard Delivery (Free): 5–9 working days.
Insured Delivery (£6.90): 5–9 working days with full coverage against loss or damage.
Tracking information will be sent by email once the order is dispatched.
Delivery times are estimates; Jully Voss is not responsible for delays caused by external factors.

6. Returns and Refunds
Customers may return items within 30 days of delivery.
Returned items must be unworn, unused, and in their original condition with packaging and tags intact.
Returns are free of charge for UK customers.
Refunds are processed to the original payment method within 7–10 working days of receiving and inspecting the returned item.
Full details are available in our [Refund Policy].

7. Intellectual Property
All content on www.jullyvoss.com -including logos, designs, photographs, text, and layouts – is the property of R&DN Empreendimentos Limited.
Any unauthorised use, reproduction, or distribution is strictly prohibited.

8. Privacy and Data Protection
We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
Details on how customer data is collected, stored, and used can be found in our [Privacy Policy].

9. Limitation of Liability
Jully Voss shall not be liable for any indirect, incidental, or consequential damages.
Liability is limited to the total value of the product purchased.
We are not responsible for delays or disruptions caused by circumstances beyond our control, including courier delays, strikes, or extreme weather.
Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence.

10. User Obligations
Customers must provide accurate and up-to-date information when placing an order.
The website must not be used for fraudulent, unlawful, or harmful purposes.
Where applicable, customer accounts must be maintained securely.

11. Cancellation Rights
Customers may cancel their order within 24 hours if it has not yet been dispatched.
Once an order has been dispatched, cancellations are no longer possible, and the returns process must be followed.

12. Governing Law and Jurisdiction
These Terms and all transactions with Jully Voss are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Amendments
Jully Voss reserves the right to amend these Terms and Conditions at any time.
Changes take effect upon publication on this website. Customers are encouraged to review this page regularly.

14. Contact Information
For questions regarding these Terms and Conditions, please contact:

Jully Voss – Customer Care
Email: support@jullyvoss.com
Phone: +44 7480 736725
Registered Office:
R&DN Empreendimentos Limited
Unit 155047, Courier Point
13 Freeland Park, Wareham Road
Poole, Dorset, BH16 6FH, United Kingdom