Privacy Policy

Privacy Policy – Jully Voss
Last updated: August 2025

Jully Voss is operated by R&DN Empreendimentos Limited, a private company limited by shares registered in England and Wales (Company Number: 16677592). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website www.jullyvoss.com.

1. Data Controller
R&DN Empreendimentos Limited – trading as Jully Voss
13 Unit 155047, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, United Kingdom
For all privacy-related enquiries: support@jullyvoss.com

2. Information We Collect
We may collect and process the following personal data:

  • Identity data: name, title, date of birth

  • Contact data: billing address, delivery address, email address, telephone number

  • Transaction data: payment details, order information, purchase history

  • Technical data: IP address, browser type, operating system, device data, cookies, and usage logs

  • Communication data: messages or correspondence with our support team

No full payment details (such as credit card numbers) are ever stored by Jully Voss.

3. Purpose of Data Collection
Your personal data is used only to:

  • Process and deliver your orders

  • Manage payments and refunds

  • Provide customer support and after-sales assistance

  • Improve the performance and functionality of our website

  • Send service or policy updates

  • Send marketing communications (only with your prior consent)

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing
We process personal data based on:

  • Contractual necessity: for order processing and delivery

  • Legal obligations: tax, record-keeping, or fraud prevention

  • Legitimate interests: improving services and preventing misuse

  • Consent: for marketing communications and cookies

5. Data Sharing
Your information may only be shared with trusted third parties such as:

  • Shipping and logistics partners (for delivery)

  • Payment providers (e.g., Stripe, PayPal, Shopify Payments)

  • IT and hosting providers (for website functionality)

  • Legal authorities when required by law

All third parties are contractually bound to comply with UK GDPR requirements.

6. Data Retention
We retain personal data only for as long as necessary:

  • Customer account data: while the account remains active

  • Transaction data: 6 years (UK tax law)

  • Cookies: up to 13 months

After these periods, data is securely deleted or anonymised.

7. Cookies and Tracking
Our website uses cookies to enhance user experience, analyse performance, and personalise marketing.
You can manage your cookie preferences at any time via your browser settings.

8. Data Security
We employ strict security measures, including SSL encryption, secure payment systems, restricted access, and continuous system monitoring. Despite these measures, no system is fully immune to risks. We commit to notifying users and authorities in the event of a significant data breach.

9. Your Rights (UK GDPR)
You have the right to:

  • Access your data

  • Rectify inaccurate or incomplete information

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing (including marketing)

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, email: support@jullyvoss.com
We respond to all valid requests within 30 days.

10. Children’s Privacy
We do not knowingly collect or process data from anyone under 16 years of age. If such data is discovered, it will be deleted immediately.

11. International Data Transfers
If data is transferred outside the UK/EEA (for example, to service providers such as Shopify), appropriate safeguards are applied, including Standard Contractual Clauses or adequacy decisions.

12. Changes to This Policy
Jully Voss reserves the right to update this Privacy Policy at any time. The latest version will always be available on www.jullyvoss.com with the revision date displayed above.

13. Contact Information
For privacy-related enquiries or data requests:
Jully Voss – Data Protection Officer
Email: support@jullyvoss.com
Phone: +44 (0)20 7946 0123
R&DN Empreendimentos Limited

13 Unit 155047, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, United Kingdom